Testing your backups

Most people know the importance of backups, and probably do them religiously in their businesses. But these same people normally get bitten after the disaster has struck, because they cannot restore that backup.

There could be various reasons.

The point here is that once you’ve made a backup of your critical data, how sure are you that you can actually restore the data?

It is pretty pointless to have your data on a tape or external drive, but there’s no way to restore it. So without ever testing a restore, your backup solution is only 50% done. Read More »

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Make sure your hosting provider registers your domain in your name

We’ve been asked a number of times to help people who are experiencing bad service from their current hosting providers.

And a trend we’ve encountered is that a lot of providers will register the client’s domain in their own name.

This means that when you want to move your domain to another host, they could hold your domain for ransom, because legally it belongs to them. Read More »

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Some introspection is required, regularly

Last week I was asked by an old friend to have a quick look at their server, because they were experiencing severe performance problems in their Point of Sale system.

Now they’re by no means a large business, with about 35 users on the system at its busiest, but when the shop is busy you can ill afford having your critical systems hold up business. Read More »

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Tranquil Body Treats

Our latest project, an e-commerce WordPress site has just gone live.  We’re still refining a few of the minor details on the site, but already very proud of this one.  Our first WordPress theme was used here.

Go have a look

You may ask, why use WordPress (essentially a blogging engine), to do an e-commerce site.  The answer is simple, it was the most cost-effective solution for what our client is trying to achieve. Read More »

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Posted in Our Work | Tagged , | 1 Comment

SQL Basic – IN vs JOIN

A while ago I read a piece (I’m still looking for the original link) where the writer attacked anyone who used IN in their queries, at the time I thought his argument made sense, until I tested his theory using fairly large datasets.

Read more here

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Our contribution to charity

CustomWare is a proud sponsor of the Bathabile Charity.  We’ve just update their website, please go have a look.

If you want to know what you can contribute, please check the News section, they have a list of things at the end of the first story.  Also keep in mind that Bathabile helps people uplift themselves, no-one gets a free ride.  And none of the people running it get any of the money contributed, it all goes straight into the program.

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Who’s monitoring your electronic communication channels?

No this is not a story about corporate espionage, this is a question whether you’ve thought of making sure that your customers can reach you on all the channels you’re advertising.

Read More »

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SBS, Exchange, POP3 and Anti-virus – A sticky combination

I went through a steep learning curve on the SBS 2003 Exchange POP3 connector yesterday.  One of our clients had complaints that they weren’t receiving the majority of their emails, but still receiving some.  My first thought was that their ISP had a failure, but after confirmation of that it was found that the Exchange server was successfully downloading all POP3 mailboxes from the ISP.

Read More »

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Flowers Your Way Website

This project has just gone online, you can have a look over here.

Because of the amount of photos, I decided to use the LightSource controls to enable picture viewing.  It worked out nicely, and you can scroll between related photos, using the mouse (hover over the top right and left of photos for the link to appear) or the arrow keys, to get back to the thumbnail view, you can just press “X” or “Esc” on the keyboard.

There are some outstanding sections on the site currently, but these will be there soon.

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Posted in Our Work | Tagged | 2 Comments

Is your investment in technology working for you?

Your business has invested a lot in technology so far.  From desktop/laptop computers, to your copier or multi-function devices.

Is this investment working for your business?

Are things happening as fast as they could?

What exactly am I talking about (you’re probably asking yourself that right now)

Read More »

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